FAQ for Kingfisher Craft Company

What's the best way to contact Kingfisher?

You can leave us a message here:

https://www.kingfishercraftcompany.com/pages/contact

or email directly: kingfishercraftco@gmail.com

or send us a message on Instagram

Shipping - Canada and Continental USA

Flatrate shipping is calculated based on your order price.

MOST ORDERS WILL NOW BE SHIPPED FEDEX!

Orders under $100 will be $15 shipping

Orders between $100 - $250 will be $10 shipping

Orders over $250 will be shipped for FREE

Shipping - Outlying Areas - AK, HI, PR (In USA) and YT, NU, NWT $25 Shipping

*Note that any customs and duties will be your responsibility. Typically USA Orders dont get charged unless over $800

* We reserve the right to cancel an order if the destination is remote and shipping costs are extreme.

Shipping - Outside North America

Actual Rate of shipping will Apply. You will be charged 25$ Canadian on your order and a separate invoice will be sent to make up the rest of the actual shipping charges. (expect shipping at least $65 CAD)

*Note that any customs, duties and taxes will be your responsibility.

Notes on Shipping to your Country:

This is new for me to ship Internationally, so we are learning as we go here. Please see the notes regarding your country or contact us if you have questions about shipping to your country.

UK: Orders under $25 CAD (15 GBP) have no taxes or duties. Orders under $235 CAD (135 GBP) will have VAT but no duties applied when receiving your order.

Sweden: Orders under $1400 (SEK) or $210 (CAD) are exempt from customs and duties. VAT will still apply.

Germany: No information on customs, duties, or taxes. They may be applicable.

Australia: No information on customs, duties, or taxes. They may be applicable.

New Zealand: No information on customs, duties, or taxes. They may be applicable.

Rest of the World: Look up your country's import fees and customs regulations and contact me for further info.

Please dont hesitate to contact us with any other questions you may have!

Kingfisher Solids Subscription Club 2022

This round it will run on a quarterly basis. You will get ~36-40 fabrics per shipment until you have the entire 160 piece collection in 4 shipments (October 2022, January, April, July 2023). Each of them come labelled and you get a chart of the entire collection. Contact us to sign up!

Quarterly (4x/year): Starts October 2022

Bundles for Pickup:
¼ m bundles = $100 / quarterly
½ m bundles = $200 / quarterly

Bundles With Shipping Included:

¼ m bundles = $125 / quarterly
½ m bundles = $230 / quarterly

Winter Services

Online shopping continues as normal with a 1-3 day order fulfillment timeframe.

Longarm Quilting Services will be suspended Mid Dec 2022 - Mid March 2023.

In person shopping is always by appointment only. Call Jason at 250-718-4550 to arrange an appointment.

Can I pay with e-transfer?

Yes you can. If you have a small order you can email it to me and I will send you an invoice and you can send an e-transfer for the amount and I will mark it as paid.

For larger orders, you can even put items into your cart and email me that you have an abandoned cart and would like to pay by e-transfer. I will let you know the amount to send and I will turn that cart into an order.